Human Factors for Ground Operations Course
Aligned to the latest requirements of IATA AHM 1110 with two levels available, HF-01 and HF-02.
Introduction
How we interact with our relatives, freinds, colleagues and equipment can affect our attitude and behaviour at work, possibly resulting in incidents and, in some cases, accidents in the workplace. Studies have shown that injuries and fatalties can be reduced through optimising human performance and improved equipment.
This is a training course aimed specifically for those who work within the Ground Operations and Ground Handling areas focussing on behaviour in the workplace in respect of the environmental, organisational and job factors as well as human and individual characteristics which influence behaviour at work, and which can also affect health and safety.
The course is aligned to the latest requirements of IATA AHM 1110 with two levels available, HF-01 and HF-02.
The duration of this course is either one half day (HF-01) or one whole day (HF-02). 1. Why is it important?
Training and better understanding of the human factors concepts helps to develop competent professionals who can make a real and lasting improvement to safety performance through the application of skills and knowledge.
2. Who should attend?
IATA define that Human Factors training is required for most levels of staff working within the airport and airside environment. The HF-01 course is designed for front line, above and below wing staff whereas HF-02 is aimed at management teams.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
3. Course objectives
Delegates will acquire a better understanding of the factors that drive behaviours in the workplace, how errors occur and how safety performance can be improved.
Key topics
Introduction to Human Factors
Human failure, behaviour and peer pressure
Workload and time pressure
Organisational change
Stress
Safety critical communications
Design & Ergonomics (HF02 only)
Fatigue management & situational awareness (HF02 only)
High Quality Training Materials
Transferring knowledge and skills through the training process can be a demanding activity. Regulation and industry best practice demands that the standard of training is always high.
We supply several organisations with training material for a range of ground operations and ground handling training. Whether it’s off the shelf or bespoke, our material is designed to not only be compliant and up-to-date, but also relevant, easy to follow and engaging.
To that make sure that the course material is fully absorbed we have placed an intense focus on producing high quality training materials that can be referred back to by the student whenever they need.
The quality and variety of material, that is used within the training environment, is essential for maintaining engagement, and delivering your training objectives.
Writing training material can be a complex and time-consuming job for any organisation. Ensuring that content is aligned, compliant and appropriately approved can be an arduous task at the best of times, but ensuring that it’s also interesting and effective makes it more of a challenge, but we are here to help you.
This is a highly cost effective method of outsourcing a critical but time-consuming task. Whether we design your sessions, train your instructors to deliver our material or whether we deliver it in its entirety, we are likely to have a solution that will meet your requirement.
Typically, material sets can include any or all of:
Participants Guide - provides supplementary, lower level detail to complement the instructors presentation
Instructors Guide - includes lesson plans and a step by step guide on each session
Slide Pack - includes comprehensive visual aids and high level information for participants
Hand-outs - exercises and relevant information for participants
Ready to work together?
Get in touch with us today if this training course sounds right for your workforce and we will get back to you for a consultation.
Alternatively, should you have any specific requirements we would be happy to carry out a detailed training needs analysis to establish what best suits your organisation.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
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