Ground & Ramp Operations for Managers Training Course
Ground & Ramp Operations course for management to expand their expertise.
Introduction
This course provides an overview of this environment and answers the most important questions that management and those involved in ground support activities need to know; what’s going on, why and how do we manage it from a safety and performance improvement perspective?
Participants will gain insight and understanding of the key aspects of Ground and Ramp Operations including planning, resource management, safety and human factors, performance monitoring, OTP, and quality control. This is backed up by an overview of the regulatory environment, key stakeholders, roles and responsibilities within the sector.
Highly practical in nature, with real-world case studies and relevant examples - this course is designed to give a strong Ground Operations knowledge base to airport managers, duty managers, supervisors, team leaders, auditors and compliance monitoring staff.
The duration of this course is 5 days.1. Why is it important?
Ensuring that flights depart safely and on time is a very high priority for airlines and a primary expectation of their customers. The activities involved in the turnaround of an aircraft contribute significantly to On-Time Performance (OTP) but they are complex in nature and involve a variety of stakeholders.
2. Who should attend?
Airport Managers, Duty Managers, Supervisors, Team Leaders, Auditors and compliance monitoring staff from Airlines, GSP's, Airports and Regulators who want to improve their knowledge of this area of operations would benefit from attending this course.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
3. Course objectives
To provide participants with a detailed level of knowledge, insight and detail to ensure safe, secure and efficient handling and effective management of their turnaround operations.
Key Topics
Planning & Preparing
Roles & Responsibilities
Equipment & Infrastructure
Arrival & Departure Sequences
Safe Working Practices
Personal Protective Equipment (PPE)
Aircraft Damage & Safety Reporting
Principles of Human Factors
Principles of Aircraft Weight & Balance
Importance of On-Time Performance (OTP)
The Role Of Industry And The Regulators
Performance Monitoring
Quality Management & Quality Control
High Quality Training Materials
Transferring knowledge and skills through the training process can be a demanding activity. Regulation and industry best practice demands that the standard of training is always high.
We supply several organisations with training material for a range of ground operations and ground handling training. Whether it’s off the shelf or bespoke, our material is designed to not only be compliant and up-to-date, but also relevant, easy to follow and engaging.
To that make sure that the course material is fully absorbed we have placed an intense focus on producing high quality training materials that can be referred back to by the student whenever they need.
The quality and variety of material, that is used within the training environment, is essential for maintaining engagement, and delivering your training objectives.
Writing training material can be a complex and time-consuming job for any organisation. Ensuring that content is aligned, compliant and appropriately approved can be an arduous task at the best of times, but ensuring that it’s also interesting and effective makes it more of a challenge, but we are here to help you.
This is a highly cost effective method of outsourcing a critical but time-consuming task. Whether we design your sessions, train your instructors to deliver our material or whether we deliver it in its entirety, we are likely to have a solution that will meet your requirement.
Typically, material sets can include any or all of:
Participants Guide - provides supplementary, lower level detail to complement the instructors presentation
Instructors Guide - includes lesson plans and a step by step guide on each session
Slide Pack - includes comprehensive visual aids and high level information for participants
Hand-outs - exercises and relevant information for participants
Ready to work together?
Get in touch with us today if this training course sounds right for your workforce and we will get back to you for a consultation.
Alternatively, should you have any specific requirements we would be happy to carry out a detailed training needs analysis to establish what best suits your organisation.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
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